I was wondering if there is any way to make Vanilla more like a....forum. A forum is a place with categories and subcategories. You select a category/subcategory and you see all posts inside.
Vanilla looks more like a FAQ or a troubleshooter. You open, start a new thread, add tags and voila. But what if the question was already answered? What if every category has a specific pinned topic?
The main idea is that we're free support for iStuff, and usually people tend do ask the same 20-30 questions from the same areas. I wanted to use Vanilla, but we can't just have a list of 30 pinned messages... Nobody will scroll down so much, they will just start a new topic, as the important thing might be somewhere at the end of the page.
So...how can I make this more like a forum, less like a FAQ?
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