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Statistics is failing

edited September 2011 in Vanilla 2.0 Help
On the Dashboard > Vanilla Statistics we get:
Vanilla Statistics has had an accident :(

Permission denied - Token Verification is required, but failed.

On the dashboard > settings > Statistics >API Status we get:
Problem with credentials.

We are using the forum behind a firewall/proxy and embedded in a section of the website that requires a login.

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