Problem with Admin Accounts after import to a new site

DisabledTeacher

Hi everyone,

I recently imported a forum hosted by Vanilla to a new Vanilla installation that my client is hosting for themselves. Every since I imported the site the two Administrator accounts that had been created before the import cannot access profiles. It goes to a page that says "Oops...."

Has anyone encountered this problem before, and if so, how did you go about fixing it?

Thanks!

sahotataran

You need to put the original error you get - oops is not how it works. Turn the debugger on and please post the whole error you get so that we can help u out with it

DisabledTeacher

I activated debugger but I am not seeing any error/debug messages. Unless I'm looking in the wrong place. I do apologize, I am very new to using Vanilla.

Apparently this is connected to all Administrator accounts because my brand new admin account is having the same problem.

All I get is a page that says the following:

Bonk
Something funky happened. Please bear with us while we iron out the kinks

DisabledTeacher

Ok now understanding debugger more...there is no debugger messages on that error page except for "bonk"

sahotataran

if you are using vanilla >= 2.0.18 Put

$Configuration['Garden']['Debug'] = TRUE; 

and if its < 2.0.18 put

$Configuration['Garden']['Errors']['MasterView'] = 'deverror.master.php';

in your config.php file.

this will give a whole detail of error on page where it says BONK. copy that error and paste it here and we will help u out with it

DisabledTeacher

Thanks for the help everyone.

It seemed that the were problems in the database and when consulting with a couple of other people it seemed the best thing was to do a fresh installation of Vanilla and do a new import. It fixed the problems.