Utility/update failure in 2.1.6

Anonymoose

Vanilla 2.1.6

Works fine.

But utility/update fails each time it is run (but was successful once after upgrading from 2.0).

Debug Trace shows only Info messages Need to re-index theme cache and Need to re-index plugin cache which I understand, can be ignored.

Structure shows no problems.

So how can I find out what is failing with update, and importantly, why?

peregrine

run /utility/structure multiple times restructure and re-scan

It may be this issue

http://vanillaforums.org/discussion/comment/220448/#Comment_220448

peregrine

http://vanillaforums.org/discussion/comment/219687/#Comment_219687

http://vanillaforums.org/discussion/comment/199091/#Comment_199091

Anonymoose

All suggestions followed, no result.

vrijvlinder

htaccess ? it gets overwritten and when rewrite url in config is true it causes a failure.

peregrine

@Anonymoose said:
All suggestions followed, no result.

if you want me to take a look. pm me an admin password and login as well as a link to your site.

Anonymoose

@vrijvlinder said:
htaccess ? it gets overwritten and when rewrite url in config is true it causes a failure.

Good point. I don't use htaccess because I don't use an Apache server. Is there an override setting for this?

peregrine

@Anonymoose said:
Good point. I don't use htaccess because I don't use an Apache server. Is there an override setting for this?

if you don't use apache .htaccess is ignored. nothing to worry about.

your web server rules for whatever should be written properly.

you didn't say what happened when you ran /utility/structure and re-scanned.

Anonymoose

@peregrine said:
your web server rules for whatever should be written properly.

Works well.

@peregrine said:
you didn't say what happened when you ran /utility/structure and re-scanned.

"There are no database structure changes required. There may, however, be data changes."

peregrine

set up error logging.

• 1 add these statements to your config.php

  $Configuration['Garden']['Errors']['LogEnabled'] = TRUE;
  $Configuration['Garden']['Errors']['LogFile'] = 'log/DebugLog';
  

• 2 create a log folder off of the root folder of your forum

e.g. if your forum resides in /forum

create a folder (directory) called log

give it read write and execute permissions. depending on ownership of files and what the owner of your web process.

you could try 777 or lesser permissions.

775

peregrine

check the DebugLog and post any errors.

@peregrine said: your web server rules for whatever should be written properly.

@anonymoose

said: Works well.

then check your web server logs for errors.

immediately after you run /utility/update.

If it were me and I wanted to solve the problem and get reasonable help.

• 1 change to the bittersweet theme.

• 2 I would disable all applications EXCEPT vanilla and conversations via the dashboard.

• 3 I would disable all plugins via the dashboard.

then I would run utility/update

if it fails

change to

$Configuration['Garden']['RewriteUrls'] = TRUE;

if it fails try again try.

$Configuration['Garden']['RewriteUrls'] = FALSE;

if it still fails

download all the vanilla core files and update your server again.

and repeat above.

if it still fails

• post you config.php with sensitive info removed.
• post your server rules
• post your phpinfo dealing with modules
• post whether you are running sql in strict mode.
• post your mbstring info

short of that it is a guessing game. up to you if you want to post all info, or post as little as possible and make everyone guess. I won't guess anymore without all the info.

Anonymoose

Thanks for the tips about the log. Will work on it.

peregrine

@Anonymoose said:
Thanks for the tips about the log. Will work on it.

I'll check back in 2016, to see where you are at.