Users unable to login to forum (ported from phpbb3.1 to vanilla 2.1.10)

Cruel_Coppinger

Hi

I have to manually send a member a reset password to allow them them to log in. They are trying to log in using their old accounts imported from phpbb3.1

I have run the following query via phpbbMyadmin:

update GDN_User set HashMethod = 'Reset' where Admin < 1;

But now the three users I manually sent reset email to have to be reset again. as the recovery didnt work and reset all acount I guess?

Ive also got them to try and login via : http://pc-forums.co.uk/vanilla/entry/password

still doesnt work.

I have just a tad under 600 members, of which I would estimate 150 are fairly regular. Remembering who they are and then manually sending out a email to each isn't going to be good fun!

Can anyone help? Is there a way to mass email all member a reset password email or is there a way to get them on with their original login details?

Regards

CC

hgtonight

By changing the HashMethod to Reset, the next time a user tries to log in, they should be redirected to the reset password request form.

Is this not happening?

Cruel_Coppinger

Hi hgtonight

yes, they are getting redirected and they are entering a new password (or maybe the same password) but its not letting them log in after that process.

the only way I can get them on the board is by manually sending a email that allow them to reset.

so far 3 users have tried it and failed, cant say if its anymore than that as I only keep in touch with 3 of them outside the forum

hgtonight

They should receive an automated email when they request a new password.

Are you thinking these emails are not being sent?

Cruel_Coppinger

just tested it myself and it works fine.

Im putting it down to PEBCAK

Thank you for your attention on this but for now I dont think there really is a issue.