We've been working our butts off over the past couple of months improving the core of Vanilla and we are almost ready to start rolling those changes out in version 2.0.18 with a few new plugins too. Some of these changes have worked their way into our very own support community here and I thought it would be a good idea to give a summary of what we've done.
Voting is Out, Questions are In
We've had a voting system for a while now, but we've really noticed that it hasn't been used all that much by the community. We're not exactly sure why that is as we haven't received much feedback either.
Since the community support site's primary purpose is to answer questions, we decided to add our new Q&A system to the forum. When you go to start a discussion you can now designate it as a question. When your question gets answered you are encouraged (i.e nagged) to either accept or reject the answer.
Our goal is to really try and enforce a bit of a social contract here. If you want a question answered then you have a small job too: you have to let people know that your question has been answered by accepting the answer. Not much work, but it will allow others know when things are answered as well as allow us at Vanilla HQ what we should read and what we can gloss over.
Categories are Back
We've had categories disabled for a little under a year now, but based on community feedback we feel it's time we brought them back. The community has enough activity now that it'll be nice for some people with more limited time to concentrate on just one or two categories.
We've started off with just a few categories as we truly believe that over-categorization is a cardinal sin of forums. Here's a quick run down of how we think the categories should be used.
QuestionsThis is the category that should be used to ask most questions.
FeedbackGot some feedback or feature idea? Talk about it here. I'd love to see people spit balling some extra fun ideas here.
DevelopersThis is a category specifically for people that are writing code for and with Vanilla right now. You're going to need permission to post here as I want this to be a place where people that are doing stuff can talk with other people that are doing stuff. If you want to post in this category just ask, but give a reason too.
LocalizationWe want to see Vanilla translated into as many other languages as possible. However, since people that do this are usually writing in other languages we think it's best to give them their own area.
BlogThis category isn't a real blog (yet), but I really want a place to post little tips and tricks and whatnot. I actually struggle with writing so I figure if I can just post a paragraph here and a paragraph there I can actually get some info out there. Vanilla can do a tonne of cool things that you probably don't even know about.
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