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In this Discussion
- digitalsawdust June 2012
- hbf June 2012
- peregrine June 2012
- x00 June 2012
Installation Problem With Vanilla 2.0.18.4 by SimpleScripts
I installed Vanilla from the SimpleScripts page on iPage. I can get the dashboard, but everything else throws a server error (iPage displays a Bonk page, so I don't know what the actual error is). Their support said that their server was working fine and that it's an application problem. The forum link is (Forum) [http://www.scottsvalleysportsmen.com/Members/forum]
I've tried installing it three times with the same results. I can't figure out what the problem is and neither can the iPage support people. Should I uninstall Vanilla and reinstall it from the download or give up and us another forum package?
Best Answers
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hbf
wiki guy? MVP
i would start by turning on the debugging mode in vanilla. you can find instructions on the wiki http://vanillawiki.homebrewforums.net
you should try to be more specific about what error or problem symptoms you are experiencing: it doesn't work is too vague to be meaningful for debugging purposes. providing a link to the site was helpful though. it shows that something is there. just need to turn on the debug mode to see what is going on.
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hbf
wiki guy? MVP
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hbf
wiki guy? MVP
digitalsawdust said: That gets me the forum! Thanks very much. I'll poke at it more tomorrow when I'm actually awake!
no problem. looks like its up and running. you can remove that line from the config.php file now so if something blows up your users won't immediately see that debugging information.
Answers
so what does the documentation say to do when you get a bonk error?
what does underdog's signature say? this is a riddle.
factoid: Most questions have been previously answered, try the search box first, please provide your Vanilla version Number!
Peregrine's Addons - donations gladly accepted for "successful solutions" and addons - kind of like tipping a waiter at a restaurant
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0 • Off Topic Insightful Awesome LOL •What documentation? It says server problem, and the host says that isn't the case. There's no clue what the problem with Vanilla might be. SimpleScripts who wrote the install package doesn't seem to have any support. Which leaves me hanging in the wind.
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0 • Off Topic Insightful Awesome LOL •Thanks for the link. The error is that when I go to where Vanilla should be, I get an error page and no forum. I don't know if it's a permissions issue or what. I'll go through the wiki and see what I can learn. I doubt I can turn the debug mode on, though, when all I can get is the dashboard and debug doesn't seem to be a dashboard option. I'll keep plugging away.
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0 • Off Topic Insightful Awesome LOL •Thanks - I just found it and I'm working it.
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0 • Off Topic Insightful Awesome LOL •The error is:
Smarty error: the $compile_dir '/hermes/bosweb/web106/b1063/ipg.scottsvalleysportsme/Members/forum/cache/Smarty/compile' does not exist, or is not a directory.
The error occurred on or near: /hermes/bosweb/web106/b1063/ipg.scottsvalleysportsme/Members/forum/library/vendors/Smarty-2.6.25/libs/Smarty.class.php
I have no idea what this means.
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0 • Off Topic Insightful Awesome LOL •Thanks. I should be able to do that.
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0 • Off Topic Insightful Awesome LOL •That gets me the forum! Thanks very much. I'll poke at it more tomorrow when I'm actually awake!
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0 • Off Topic Insightful Awesome LOL •Already did it - thanks again!
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0 • Off Topic Insightful Awesome LOL •I chose SimpleScripts because I'm new at this and the host offered it. I do see the downside, though. I expected more of a "one-click" experience than I ended up with, but it's still a chance to learn more, which I did.
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0 • Off Topic Insightful Awesome LOL •