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Admin unable to add certain users
LuxVera
New
On Dashboard - Users - Add User
Some users get added fine, while others (filling in the same few fields) do not get added.
Also, with each “Save” there appears a black box message at the bottom saying either:
"FormSaved:true" -or- "FormSaved:false" (plus additional codes)
1) Why are some users not accepted?
2) Why am I getting these annoying messages? Same as in my discussion “Error message while typing a comment”
I truly appreciate any help here. Thank you from a desperate newbie!
0
Comments
You have a JS error. That needs to be resolved before you continue troubleshooting.
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Thank you for having me check console for js errors, but nothing shows despite my repeatedly doing tasks that brought up the errors. Then I noticed that the end of each error was:
"ErrorMessages":"","RedirectUrl":""}
so I tried to figure that out. Sure enough, the problem is that I made what I thought was a clever “portal” screen for accessing the login screen, and this apparently was causing the “RedirectURL” error!
When users simply go to mydomain.org/vanilla and login, everything is fine! No accursed black box messages! But interestingly, they do not see any of the discussions posted by users who entered via myportal.mydomain.org ! I’ll try to figure that out, and will also try to figure out how to fix my not-so-clever portal screen so it behaves.