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Help Desk - Open Source

WandererWanderer
edited November 2007 in Vanilla 1.0 Help
Anyone know of a very good web-based Help Desk application?

It needs to be very comprehensive and cater for multiple users.

Posted: Friday, 9 November 2007 at 8:46PM

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    jimwjimw
    Why not use Issue Tracker?
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    WallPhoneWallPhone
    edited November 2007
    FogBugz? Not free though.
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    WandererWanderer
    FogBugz looks good, is Issue Tracker functional and dependable?

    Actually it's more of an issue tracker I need, I looked at some bug trackers and they are too restrictive.

    Posted: Saturday, 10 November 2007 at 7:39AM

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    MySchizoBuddyMySchizoBuddy
    edited November 2007
    for help desk with ticketing(tracker) feature my bro uses SupportTrio http://activecampaign.com/supporttrio/feature_tour.php their is a free version of it.
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