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Multiple emails being sent to users

edited May 2012 in Vanilla 2.0 - 2.8

Users are not getting notifications when someone post an item to the discussions using the default user preferences.

I have been trying to select various email notifications to get this to work. It seems the only one that does is: "notify me when people start new discussions". The problem is each user gets two emails for the one post.

Ideas on what might be wrong or proper way to set this up? I have tried almost all Email selections.

Answers

  • fh111fh111 Vanilla Padawan ✭✭
    edited May 2012

    has it once worked and then started to act funky or did it never work?

    did you check if this still happens on a clean install of the most recent version?

    did you check if it still happens if you are using the default theme (especially in combination with the above)?

    did you try deactivating all plugins and see if it makes a difference?

    just some ideas

  • it has done this since it was first installed.

    I have not performed a clean install yet, don't want to loose the existing data.

    Will need to look at the plug-ins.

    Thanks!

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